We know its been a long time waiting but we are excited to announce that it’s here!

Our new suit is finally here!!!

That’s right, The Bookedin app refresh is here and ready to have you feeling like you just got a new suit. We felt things were getting a little, well… old, and needed a change. So we decided to shake things up and give Bookedin a snazzy new look, and we are very excited to show you. 

We think you’re gonna like what we came up with.

BAM! 

See! Doesn’t that look great? 

We wanted to give you a modern, high-quality feel, the same ones your customers experience when booking with you. We took the time to add some more color to help differentiate between calendars and while also improving the overall vibrance of your dashboard. We thought the combination of these improvements would bring some much needed new life to your day-to-day schedule.

We knew you’d like it. 

We’re looking to enhance your booking experience by improving the look and not adding anything new to learn, so you won’t have any trouble navigating your new profile or using the same features you’ve always loved. 

Login to your Bookedin page now to check out the new updates and see what we’re talking about. After that all you’ll need to do is simply sit back, relax and enjoy the new look of your Bookedin page.

While we are very happy with our new look we are always interested in hearing from our customers, so we’d love to have your feedback. Feel free to leave a review, we’d love to hear from you.

These days, you can never be too careful with your online data. Scam artists, hackers, online trolls. The benefits of using the online world does not come without its risks. Security should always be top of mind.

Account security is a top priority for you and your clients, we know this. That’s why we have a development team dedicated to the highest standards of security with features to ensure your account is always safe. Not only do we feature encrypted SSL security blocking any unwanted people from viewing your data, we have also recently implemented a Two-Step Verification security process, to help further protect your account.

Two Step Verification is a widely used security process ensuring the validation of your identity to prevent unknown people from accessing your calendars. You may notice that when you sign in to your Bookedin account, you will be prompted to provide a code sent to your bookedin email address. This is to ensure that is in fact “You” accessing the account and not someone else. 

Two-Step Verification Process

1. Log in to your Bookedin account as you normally would and wait for the prompt screen to appear asking you to enter a 6-digit verification code that was emailed to your Bookedin account.

2. Locate the email in your inbox. Once you open it you will see a 6 digit code bolded in the center of the page.

3. Copy the code from the email body and paste it into the blank code field in your Bookedin account. Click “verify” and you will be logged in to your Bookedin account.

You will be prompted to repeat this process every time OR you can select the box asking not to verify devices from that location again. Two-step verification will automatically be switched on upon accessing your account, however, should you ever want to switch it off, you can do so by following the steps here. 

If you ever need any additional assistance with your account or have any questions about security, you can always contact us.

Stay safe out there!

Great news coming to you from Bookedin HQ.

It’s now easier than ever to get booked on social media! Thanks to our partnership with Facebook, you can connect online booking to your Instagram & Facebook pages in just a couple of clicks all within your Bookedin app.

Yes, we do in fact say!

While this simple little addition might seem small, it is very mighty. Think about it, all you have to do is head to your settings & integrate pages on your mobile app to find the social media integration. Once you’ve selected which social accounts you want to connect to, your social media pages will automatically display a new “Book Now” button that will be directly linked to your booking page allowing customers to book appointments with you through your Facebook and Instagram pages.

Behold! The power of simplicity!

See, we knew it would make sense once you saw it. Now, before you run away to show off your new page and brag to your friends and clients about how tech savy you are, make sure you double check our instructions below on how to integrate everything, just to be safe.

Facebook & Instagram “Book Now” Button Set-up

Step 1)

Open up the Bookedin app for iPhone or Android. Then head to Settings > Integrate and locate the “Facebook/Instagram “Book Now” Button” section.

Step 2) 

Select which social media pages you would like to integrate with a “Book Now” button and click connect.

Step 3) 

Once you click connect, you will be prompted to log in to your Facebook account to authorize the integration and voila! Your social media pages are now set to help you fill up your calendar and book appointments all from your Facebook & Instagram.

If you need additional help or questions answered pertaining to the set-up of your book now button, please visit our support document on “Facebook & Instagram Book Now Buttons”

NOTE: Should you ever encounter any problems or errors you can always book a support call with a support specialist here.

Ever booked an appointment with someone in a different time zone? Ever get caught trying to quickly do the conversion in your head….only to realize that their time zone is actually ahead of yours?

If you haven’t yet, chances are you will at some point. 

Remote work & virtual appointments have become the new normal. Many of us now work with and service people in different states and provinces. It is with this in mind that we decided we would save you and your clients the time (lol) and automatically convert all your appointment times to the correct time zone!

Now, your online booking page, client confirmations and reminders will all automatically adjust the time zone. This means if clients are booking virtual appointments from afar or travelling from out of town, the time zone is properly adjusted on their end.

The time zone feature is “on” by default for all Bookedin users and all plan levels. If you need to turn it off, here are the steps:

1. Log in to Bookedin web: https://scheduler.bookedin.com
2. Go to Settings > Customize
3. Turn off the setting “Allow clients to specify their own time zone when booking an appointment”

You can manually modify a client’s time zone if necessary: 

Via the client list:

Via any appointment: 

Mixing up time zones happens to us all from time to time (get it?!) so we just wanted to make sure we told you that we got you!! Appointments for your clients should be simple and easy, no calculators needed!

Gone are the days of sending separate emails to your clients for your video conferencing needs. Now you can automatically link Zoom, Skype or any video calling service directly in your Bookedin appointment invitations/services!!

Yes Jim, it’s very alive!

Over the last year and a half, video conferencing has become a normal part of work life with businesses having to adapt to the changes in their industries. Now, you can link your video conferencing link directly in your meeting invitation and save your clients the hassle of having to check their emails for separate video invitations, and it’s as easy as clicking a button. Every conversation is better when you can see the other person but just make sure your meetings don’t go longer if you get caught up talking about your client’s cool hat!

How can this benefit me?

Now there’s no need to send your clients a separate email causing them to look through their inbox to find what they need. Our automatic email/text confirmations will provide your clients the only prompt they need so they can hit the link and be all set to go. All you need to do is create your video conference on your chosen platform and attach the invitation and we’ll take care of the rest! The only thing left to do is shine up those glasses, brush those teeth, and perk up that smile because it will be “lights, camera, action!” for your next appointment.

How to Use the new Video Conferencing Feature

We wanted to ensure that you have full control over each and every appointment you set, so we graciously provided you two ways to implement your video calling feature into your appointments. You can either add it to individual appointments OR automatically add it to your services to save time. After all, that’s what we’re all about.

Both ways are equally simple and effective, so here’s a breakdown of how to get them up and running.

Automatically Add Video Conferencing to your Services

You can now add video calling to your services so that anyone who books that service will have the video calling option available to them, making it easy and convenient.

Here are the steps to execute this:First you must set up an account using one of the popular apps. Ex: Zoom, Skype, Google Meet etc. Then copy your meeting invitation.

Here is an example for Zoom.

1: Log into Bookedin web or the mobile app (iPhone / Android)

2: Go to Settings > Services then click to edit an individual service. 

3: Under Video Conferencing, paste the video conferencing link you just copied from Zoom/Skype etc. 

4: Hit save and BAM! Now all clients that book that service can easily join a video conferencing link for their appointment. 

Optional: repeat the above steps for any other services

Adding Video Calling to Individual Appointments

If you’re looking to add a video calling feature to individual appointments, say no more, we have that option for you as well. This is handy if you need to switch an appointment from in-person to online, or if you are booking in a specific client who prefers to meet with you virtually.

1: Log in to your Bookedin appointment scheduler (web, iPhone, Android).

2: Go book an appointment as you normally would for any client, by selecting the date and time slot you desire.

3: Now, when you go to fill out the information, you will see a new link called “Add Video Conferencing”.

4: Upon clicking the link, you will see a blank field appear. Copy & paste your video conferencing link into that field and voila! Your client will receive the meeting invitation with a video conference link attached. Easy, right?

What your clients see

A video icon will appear on your services and clients can easily book & join the call via the reminders. (BTW, your clients will think you’re pretty much a computer coder now, so we are not responsible if they ask you to develop high quality excel spreadsheets or code javascript)

Online Booking Page:

Thank you Page:

Confirmation & Text Reminders:

Email Reminders:

And thats it!

By setting up video conferencing with your services you’ll be able to connect with clients virtually in the most natural way possible and enjoy the connection of a face-to-face conversation.