We’re excited to announce our newly supersized Refer-a-Friend Program, designed to reward you even more for spreading the word about Bookedin!

Now you’ll get a cool $100 bill credit when your friend subscribes to any paid Bookedin plan. They’ll get a free month too!

Getting started is easy:

1. Log in to your Bookedin account or launch the mobile app
2. Go to Account > Refer a Friend in the menu
3. There you’ll find a special referral link. Share it with your friends and when they sign up and pay for a plan, you’ll both reap the rewards!

Don’t want to bother with the link? No worries.

Your friends can simply mention your name during their account setup and we’ll take care of the rest.

Remember, there’s no limit to how much you can earn, so start referring today and watch the rewards roll in! Referral credits are added during the first week of every month. We’ll send you a quick email to keep you updated on your earnings.

Thank you for being part of the Bookedin community and for helping us grow!

If you’ve been searching for a free online scheduling tool, then look no further. Bookedin is excited to announce our new and improved refer-a-friend program!

It all started when we heard that our customers were referring their colleagues and local businesses. After receiving several emails like this one, we decided it was time to reward everyone for spreading the word.

We Diana

How the Bookedin Referral Program Works

All you need to do is sign up or log in to Bookedin and share your special referral link. Whenever someone clicks your link and purchases any Pro plan, you’ll both get a free month!

Web/tablet view (Account > Referral Program)

Mobile app view (settings > referral program)

Why are referrals so important?

Because of the free rewards of course! But seriously, no business owner on earth wants to spend their precious spare time researching appointment apps. They want to know what other savvy business owners like YOU use.

So why not be a leader in your community and let your fellow business owners know about Bookedin? As someone who runs a busy shop, you know the power of word-of-mouth referrals. It’s one of the best ways to find new customers and discover powerful new tools for your business.

Help build the Bookedin family & reap the rewards

Here are the steps:

• Log in to Bookedin (new here? sign up for free)
• Go to “Account > Referral Program”
• Behold! Your shiny new referral link
• Hit share
• People can click the link, sign up for free, and if they purchase any Bookedin plan, we’ll credit both of your accounts with a free month!
• Referrals get credited the first week of every month. We’ll send you both a quick email to let you know.
• There’s no limit on how many free months you can earn.

Who is this for?

Well hmmm, who do you know who could use an appointment scheduling software?

They’re that friend of yours who is absolutely killing it in their business. They’re running their own shop and you’re often left wondering how they’re able to balance it all. Finding great staff, keeping the Instagram feed fresh, balancing family time with the constant incoming emails, phone calls, DMs and texts from loyal clientele. As you know, the stress of managing an appointments-based business is no joke. Bookedin melts all of that stress.

And even if their business isn’t *exactly* booming, setting up an online scheduling tool for clients will make it easier to book and increase the flow of clients coming in the door. Especially through “the ultimate happening” of 2020, booking online is the new normal, and a key way to get more appointments booked.

Either way. You want the best for them. To help them reach K2-summit-levels of success.

She’s your massage therapist. He’s your local barbershop owner. They’re your tattoo artist. Your therapist, your personal trainer, your physiotherapist, your massage clinic, your go-to beauty salon. You want to help them cut down on stress and help them improve their business. Just like you did.

It’s time for a free online scheduling tool

We won’t lie. Some folks are scared to get started. But do you remember how easy it was to start booking appointments online?

If your friend is feeling a bit skittish, you can tell them that in about 15 minutes anyone can setup an online appointment booking system. After the setup, staff and clients take to it like a little kid at the water slide park.

Or like a duck in water.

Or this:

You get the picture.

And even if they’re allergic to tech, the Bookedin team can help them get their account up and running over a zoom call, phone (1-888-966-8176) or email support.

Here’s one last piece of motivation.

One final tidbit to help convince your colleagues (and get your sweet-sweet referral credits rolling in…)

With online appointment booking, your friend’s business and books will boom overnight. Just ask Deborah whose salon got ~50 appointments booked within hours of setting up Bookedin.

Share Bookedin with your friends now…

…and help their business get to the next level!

We’re super excited to introduce our new team member, Geno Tominez!

Geno’s official job title is “Customer Support Rep” but we’re thinking “Head Happiness Honcho” might be more fitting. He can’t seem to stop smiling. Seriously this guy’s smile… it’s contagious!

Geno will be working from home and is dedicated to helping all of our lovely users get set up quickly and booking appointments online. Also supporting our long-time users with any questions, feedback, or feature requests via email and… drum roll, please…

Ring ring, Bookedin phone support is now live

We’ve officially opened up our support toll-free number for callback service (1-888-966-8176). You can even book a 1-on-1 Zoom call with Geno by visiting our booking page here: directory.bookedin.com/bookedin-specialists (Central Canada/USA Timezone)

Via the web app:

Via the mobile app (iOS/Android):

A little back story:

Geno hails from the Philippines but has called Canada home for the last five years. His last major role was in support and account management at a dental software company and he’s also spent 6 years at RIM (Blackberry) Singapore holding various roles in tech support.

Finally, a shout out to the elephant in the room.

We’re currently living in a wild time in history. As a small business, you’ve got a lot of stress on your plate. We know you’ve heard this before (from practically every business on earth) but whatever it takes, Bookedin is here to help you adapt your appointments and keep moving forward. We’ll get through this together.

Stay strong

And so we bid farewell to another year

Happy (almost) holidays everyone! This time of year has got us reflecting on the past and looking to the future. During the last 12 months, we’ve witnessed some pretty exciting things in the appointment scheduling software industry. We saw the trend continue to grow for those in beauty and wellness. With clients booking more and more appointments for hair, nails, skincare, tattoos, and all of those fabulous services to keep themselves looking fresh. This year, over 1.5 million appointments were booked through BookedIN! This is music to our ears as we prepare for another year of serving your businesses.

Join us in supporting suicide prevention

This holiday season, as a gesture of holiday goodwill, we’ve made a charitable donation to both Crisis Services Canada and Suicide Prevention Lifeline in the US. We know this time of year can be difficult for a lot of folks out there and these organizations provide incredibly important services year-round. If you’d like to join us in donating, please visit their websites:

Crisis Services Canada

Suicide Prevention Lifeline

In 2018, the Suicide Prevention Lifeline answered over 2.2 million calls from people across the United States. Your generosity helps them strengthen growing infrastructure, support Lifeline callers, and change the conversation around suicide prevention. Calls to the Lifeline are answered by a national network of local crisis centers. Crisis center counselors are the heroes of the Lifeline and need your help.

Donate here: suicidepreventionlifeline.org/donate

A bit of a 2019 recap

In the world of BookedIN, we made a change in January to rev up our marketing machine. We’re now writing consistently on our blog with the goal of helping you solve the challenges of running an appointment-based business. In January 2020, we’ll be hitting the road to a few conventions and we signed our very first Instagram influencer.

On the software development side, I’ll be honest, it was a challenging year. Our dev team ran into a few big hurdles, but with some amazing efforts, and the stamina of an entire flock of energizer bunnies, they gave our payments integration a much-needed overhaul, then added In-App Purchases to the mobile app (this was now required by Apple). Our whole team learned a valuable lesson in “the art of being patient” and getting to build the shiny new features we’d rather be working on. We’ve got big plans for the future and a MAJOR new update set to go live any day now.

In 2020 our entire team will be pushing even harder to continue to deliver you exceptional software and customer service that you’ll rely on for years and years to come.

BookedIN is turning ten!

In September 2020 we’ll be celebrating the big one-oh. Can you believe it’s been ten years already? Time is just flying by and we’re feeling very grateful to know many of our customers from way back in the early 2010’s are still using BookedIN. Patrick, one of our lead developers has been with the company almost the entire time, and the average length of service with our employees is nearly four years. Which is impressive considering Silicon Valley tech firms turnover their entire workforce every two years. Proof that it pays to let your employees work from home.

Thank you for your feedback

This year BookedIN received a tidal wave of five-star reviews on Capterra, Google Play, and the App Store. Every month our team gets together to read every single one and we feel super humbled by all the feedback you sent us. Every now and then we’ll get a review with something critical, but to be honest we love those the most. Our critics give us some of the best tips and they show us know where we need to keep working to improve. Keep the feedback coming!

From the entire BookedIN family to you:

Merry Christmas, Happy Hanukkah, Happy Kwanzaa and wishing you and your business much prosperity in the new year!

PS: if you have a sec, please shout out your business in the comments. It’s our holiday wish that everyone in the BookedIN family could start following one another on Instagram & Facebook. Let’s show our support for each others businesses and help each other grow.

BookedIN just won the ‘Best Ease of Use’ Appointment Scheduling Award!

We’re officially one of 2019’s “best ease of use” apps on Capterra.com. We’re feeling super grateful today for our awesome customers because this award is based on verified user reviews. It makes us so happy to know our customers rank us as one of the highest-rated appointment scheduling software out there.

So a great big bear-sized hug goes out to all of our amazing users who took the time to review us.

Receiving this award took us by complete surprise here today as we’re up against some big competitors. There are hundreds of products listed on Capterra, so this is the real deal. BookedIN is still a small team (meaning we can sometimes feel like the under-dogs) but today our hard work is paying off. We’re hoping this is a bit of proof to show you don’t have to live in Silicon Valley to build one of the best apps on the market.

Why does “ease of use” matter for appointment scheduling?

Setting up appointment scheduling software for your business can be difficult. You’ll need to research all the options out there, read hundreds of reviews and trial test multiple platforms. It can take hours of your precious time to evaluate, set things up and transfer your entire appointment world into a new platform. Making this process as quick and painless is something we strive to achieve.

Using new technology day to day in your business is no cake-walk either. Appointment scheduling is an ever-evolving beast and we know how tricky it can be to juggle your calendar of appointments. Never mind having to train all of your clients how to switch to a new system to book appointments online.

Making things easy for you and your clients is our development team’s #1 goal.

How did they determine the winner?

First of all, for those who don’t know, Capterra is a review website that helps businesses find software solutions. The site is full of testimonials, ratings and a comprehensive list of the top software for business.

Once a year Capterra awards the “best of” badges to an exclusive few based on user feedback. All reviews are processed individually and validated before publishing. Reviews that don’t meet guidelines are not published or included in “Best” qualification and recognition. Capterra also includes safeguards to make sure the review process can’t be hacked or gamed. They work hard to make this legit!

For full context on how this award was calculated, check out the Capterra methodology page here.

BookedIN’s got your back

We’ll admit, we’ve still got lots of work left to do, but this award confirms what we believe deep down in our hearts. That BookedIN is one of the easiest to use appointment scheduling softwares out there!

So no need to comb through the entire internet looking for an appointment manager. BookedIN has your back and you can rely on us to be super easy to use. We help eliminate the stress of managing your client appointments.

Sound interesting? Try BookedIN now for free. (Did we mention it’s easy?)

Help us celebrate!

We gotta admit, it feels weird writing this blog post. At BookedIN we’ve always been fairly humble about our progress and growth. Never really boasting too much or bragging about our success… Today we’re taking a break from all that. Today we’re flaunting this sweet new award for all it’s worth!

Thanks again to all of our amazing users who continue to trust us with their appointment scheduling, and a big warm “welcome to the BookedIN family” to all of our new customers this month.

If you’re still reading this, please drop us a “hello” in the comments and share this blog post to help us celebrate!

The Capterra “Best” awards are determined by the subjective opinions of individual end-user customers based on their own experiences, the number and timing of published reviews on Gartner’s digital sites (Capterra.com, SoftwareAdvice.com, and GetApp.com) and review ratings for a given product in the category and are not intended in any way to represent the views of Gartner or its affiliates. 

We’re live!

First, let’s rewind to over a year ago. We realized our website was pretty boring. It explained the appointment scheduling software features and pricing and that’s about it. No pizzaz. No emotion. Fairly blah.

This didn’t make sense because behind the scenes we have an incredibly driven team and a growing ecosystem of amazing customers who are thriving in business. Calendars booked solid with appointments. We weren’t doing a great job of showcasing these people and the reasons why we’re all tied together.

Related → Check out how Angel Caban of Guardian Gallery instantly solved his double-booking problem

So we decided it was time for a new website. A site that properly explains how BookedIN helps our customers and tells our origin story. It took a lot longer than anticipated, as we were juggling all the other tasks of running a small software company, but here we are!

Value > Function

Today we’re excited to tell you the proper story about how we got started. We’re getting better at explaining the value you’ll find when using BookedIN instead of listing only the features and functions. As we gathered up countless testimonials from barber shops, tattoo shops, salons and others over the years, we were so happy to see that value come to life. How BookedIN is saving people time and making life easier for service professionals who book appointments with clients.

9 Years Ago

It’s hard to believe almost 9 years ago BookedIN launched our very first website. Looking back to when we got started, we couldn’t even dream of growing BookedIN to this point, and we’re incredibly grateful for the chance to build software that helps make life easier for our customers.

Does that sound familiar? I’m sure when you started up you had a similar dream. A desire to help people and to be of service using your passions and skills. Oh, and to somehow make a living along the way.

What’s the plan for your website?

Are you currently working on a new website for your business? What made you decide to re-vamp things? Let us know in the comments!

Well, the holidays are officially about to begin (for many of us), and with just 24 hours left to go until the big day, we’d like to thank each of you for all of your support and feedback this year. We’re so grateful for all of our amazing customers and thankful for the privilege of serving your business. We consider each of you a part of one big happy BookedIN family. By seeing each of your businesses thrive, you inspire us to continue to build appointment scheduling software that will make your life easier. 

Related → How to Build a Business that Stands Out (and Thrives)

The whole team here at BookedIN would like to wish you and yours a joy-filled & healthy holiday season.

Now, we’d love to know what your special plans are for the season . Did you leave your shopping until the last minute? Are you all set up to binge-watch your favorite holiday movies ? Christmas Vacation, Die Hard (don’t argue, it’s a Christmas movie), Scrooged, Home Alone, Love Actually, Elf…need we go on?

Or maybe you don’t celebrate Christmas, and you’re just super stoked that you finally get some time off! Whatever your plans are, let us know in the comments. We can’t wait to hear how you’re spending this holiday season. 

To celebrate BookedIN’s 8th birthday, we just gave away three $100 Amazon gift cards!

Congrats to the three lucky giveaway winners:

• Andre Mendes da Costa
• Moya Grierson
• Diego DeJesus

Each of you lucky ducks has just won a $100 Amazon gift card. We’ll be emailing it to you shortly so you can start shopping right away. It’s time to splurge and buy yourself that fancy gadget that’s been sitting in your cart. Or perhaps a few life-saving items from Business Insider’s top 35 list? Enjoy!

About BookedIN

First launched way back in 2010, BookedIN is an appointment scheduling software designed to make your work life more enjoyable. We help business owners save time and improve their work day by handling all their appointment booking tasks. Want to try online appointment booking? Try BookedIN free for 30-days! No credit card required. Set up takes just a few moments, so what do you have to lose? Sign me up

Related → Real Customers Reveal the Benefits of Online Appointment Booking

Note: Giveaway was open to any BookedIN user in supported countries with an account created on or before Sep 26, 2018. The giveaway was announced via the monthly newsletter sent to email subscribers. Giveaway entry closed midnight Sunday, Sept. 30th and the draw took place Monday, Oct. 1st.

• What do you stand for?
• Why did you get into this business?
• Where do you fit in this world?

When was the last time you asked yourself these questions? Once you have the answers, how are you communicating these core values to your clients and customers?

Running a small business is incredibly hard. We feel your pain. We’ve been bootstrapping BookedIN since 2010 and our founder Mike is funding the entire thing. As we grow, we’re slowly adding one staff here, another staff there. All of us wear many “hats” and time is incredibly scarce.

Sound familiar?

As a result of this time-scarcity, it can be difficult for any company to justify working on high-level branding. There are literally a thousand things fighting for your attention. But as Steve Jobs put it so effortlessly,

“Even a great brand needs investment and caring if it’s going to retain it’s relevance and vitality.” 

It’s About Values (not features)  

Ask anyone on the BookedIN team about “core values” and you’ll get a very focussed explanation. We know who we are and I think that’s why our team has such low turnover rate.

We all seem to possess this unexplainable, deep-down desire to help people. To serve. Helping is what makes us happy. And we just so happen to be good at building software! So here we are.

However, somewhere along the road we realized our website does a pretty bad job of explaining our core values. We explain what our app does, why it’s awesome, the feature list, the bells and whistles, etc. But what about our purpose?

For your business it might be exactly the same. The magic is primarily happening behind the scenes. At your shop, and with every client you meet. It’s that sparkle of something special that happens during a really great appointment. You know the ones. When your client leaves with a huge smile on their face and maybe even gives you a hug. A new relationship is born. That moment where you feel pure joy in what you do, and you know exactly why you do it.

Does your website explain this feeling? This “why” factor?

If not, don’t feel bad. Ours doesn’t either. (yet)

BookedIN’s Core Values

Recently we asked for some help and hired Alina, from The Rectangles a talented designer with a background in psychology. She interviewed our team and helped us to uncover our core values. We learned a lot about ourselves and the process was incredibly motivating. Thank you Alina!

Below you’ll find our core values and my preliminary explanation of each one. Take a read, check out the summary doc, or just skip down to the comments and tell me all about your business. What are your core values? What makes your business unique? I’d love to learn more about you. 

1. Empathy

“How can I help?” 

This is a phrase you’ll often hear at BookedIN. For the scope of our code-base, our team is incredibly small, (6 full-time, 4+ contract). This means time is extremely precious, so we strive to help each other to prioritize and get things done.

We know the pain of running a small business. So when it comes to helping BookedIN users, we get a thrill out of helping people save time. We want our software to make your work more enjoyable. We want to help you save time so you can devote it to more important and rewarding things.
By helping people and understanding the pain of booking clients (it’s like herding cats really) we know exactly how to make appointment scheduling more enjoyable for the world.

2. Responsibility & Sense of Fulfillment

“We believe serving others is the most fulfilling work on earth.”
-Mike Iwasiow, Founder of BookedIN

The BookedIN team comes from a variety of backgrounds and has an impressive history. We could land jobs almost anywhere, but have chosen this company specifically because it gives us great freedom and satisfaction. Most of our team works remote with minimal supervision. We are our own boss in our specific areas of expertise. This sense of responsibility and being in charge of our destiny makes us happy. We enjoy building BookedIN because it gives us independence, work/life balance, and most importantly a feeling of satisfaction from helping our software users.

These things are INCREDIBLY important to us so we have dedicated our careers to building tools that help people achieve the exact same things: to give you control and feel more fulfilled in your work.

3. Candor & Trust

Candor: the quality of being open and honest in expression; frankness.

Trust: firm belief in the reliability, truth, ability, or strength of someone or something.

When communicating, we believe it’s better to be direct, honest, and to-the-point. Don’t hold back. Freely explain your ideas.

Sometimes this can be painful, and believe me, we’ve had MANY heated debates (especially Mike & myself) but it all comes from a good place. Everyone here cares a great deal about making things better, so battles are bound to happen.

This is our special brand of team work. We speak freely, and we trust each other.

Therefore when it comes to our users, we try to extend the exact same attitude. We’re trying our best to make you a part of our team. We’re incredibly grateful for all the open and honest feedback we receive. By listening to the good, the bad, and the occasional angry customer, we’re able to figure out exactly what we need to work on next.

What are your top-3 core values? Please share with us in the comments!

Not sure what your company core values are? I encourage you to take some time with your staff and think deeply about who you are. Call a staff meeting or do an email survey with your team. Watch the Steve Jobs video above together, then try to pinpoint what makes your business unique. An easy place to start is to create a list of adjectives that describe your company. Please share your list in the comments, I’d love to learn more about you.

If you don’t have online booking set up yet and you’re wondering how to get in on the action, you’re in luck. Get started for free today. BookedIN’s appointment scheduling software will help you save time, and get back control of your booking chaos.

Happy 2nd Birthday to the Bookedin mobile app!

Today is our mobile app’s 2nd birthday! Hard to believe, it feels like just yesterday we launched our appointment scheduler on the Google Play & iOS stores. (Even crazier to think we launched our web app nearly 8-years ago!)

Ever since the big launch day you’ve been sending us all kinds of excellent feedback. This has been instrumental to our team. Your app reviews help us know exactly what you love best about the Bookedin mobile app, and also the parts we could improve.

Related → Read How This Salon Owner Gets 10 Times More “Butts in the Chair”

Serving your business is our #1 goal, so knowing what you think is very important to us.

It makes us so happy when we hear stories from you. Bookedin reviews for our mobile app and how we’re helping barbershops, salons, tattoo artists, and beauty professionals around the world run their business. Serious warm-fuzzies going on right now over here.

To help us celebrate, could you write us a quick review?

We would love to hear what you think about the mobile app! Just write us a quick review on the Google Play or iOS App Store. Call it a little birthday gift? Our entire team reads and carefully considers every single review we receive.

Click the buttons below to write a new review, or just scroll and check out what everyone else has been saying. Thank you so much for trusting us with your client scheduling needs. Cheers to many more years of mobile goodness!

Top BookedIN Reviews

“Its been a life saver”

by Holly VanBeelen Wilk via Google Play

“Love this app.”

Awesome app so easy to use and great customer service
by DJackmon1 for v1.0.18 via App Store (US)

“Bookedin Works wonders for us”

I am the owner of a hair salon and I have multiple hairstylists working under me. Bookedin has help me bringing my business to the next level by allowing us to work efficiently. Our customers can book their appointments very easily through our different social media pages and our website. We were able to customize it hence make easier for us and our customers. They us know their concerns and questions, request the hairstylist they want and we get ready on our side for the service that they have booked for using simple questions. We love and the most important our customers love it. Great app !!!
by Billieloovers for v1.1.17 via App Store (US)

“Fantastic!”

Easy to use. Multiple calendars instead of just one. Easy to separate different business sessions or have clients book specific business sessions.
by Cm22222222 for v1.1.15 via App Store (US)

“Awesome”

Love this app.
by RexxP for v1.1.11 via App Store (US)

“Perfect”

Thank you guys for quickly fixing the issue I had with the app. Great customer service. It now works and I am one happy person lol. No more frustrating days trying to figure out what cars we have to clean and how much they paid while we are not in the office. Thanks again
by ethan colón for v1.1.9 via App Store (US)

“Awesome…”

…for organizing my clients and easy booking interface for online bookings and seamless payments.
by Mississauga Colonics via Google Play

“Love Booked In and the Booked In App”

Having client bookings and information at my fingertips has proven to be invaluable on more than one occasion. The Booked In App makes the desktop service even more worth every penny I have spent on the service.
by NB Photography for v1.0.24 via App Store (US)

“Easy to Use!”

I found BookedIn very easy for both my clients and me to use. I’ll be signing up for the paid version.
by kathathlaw for v1.1.6 via App Store (US)

“Fantastic app and service.”

Leanne replies to emails quickly and is very helpful. App getting better with each update. Has saved me a lot of time scheduling clients and love the calendar sync. Many thanks.
by Rob Cherry via Google Play

“Simple, smart and effective”

just what I need for managing client bookings, thanks Bookedin.
by Peter Wilson via Google Play

“Very good app”

I love this app …. it is very helpful to my business needs. It’s like a personal secretary
by P&P Detailing Service for v1.1.7 via App Store (US)

“Great little online booking app.”

by Andre Mendes da Costa via Google Play

“This app makes life easier for me.”

by Keesh-hound Groom Room via Google Play

“Phenomenal”

by Kenneth Grimble via Google Play

“It’s awesome!”

I wouldn’t know what to do without it!
by Elizabeth Armour via Google Play

“Amazing customer service!!!”

I had some confusion about setting up my calendar and was charged extra for having a second calendar! I emailed them late that night and got a refund as well as clarity on how to properly work the system!!! Thank you so much Leanne R/S @Scottiefield
by HatfieldHairDesign for v1.0.13 via App Store (US)

“A+”

Love everything about this! It’s been vital to my business.
by Sptrix for v1.0.0 via App Store (US)

“Best thing ever”

The Bookedin service has changed the way I do business. It has allowed me to focus all of my time on the client in my chair rather than answering phone calls and making appointments. My clients find it way more convenient for the as well they are more inclined to book with me when they know they can go to my site and get booked in. The app is something IV been waiting for since the service started. WOW it is amazballs!!!!!!! Love love love it
by Will Smith via Google Play

“VP”

We’ve been using BookedIN at our practice for three years and they just keep getting better and better. And their customer service is consistently excellent! Highly recommend.
by Libby@HRA for v1.0.10 via App Store (US)

BookedIN is an appointment scheduling software for tattoo shops, hair salons, barbershops, beauty professionals and many more.